Data Recovery
Advanced Hard Drive Recovery and RAID Data Recovery Services

Crashed & Failed Hard Drive Recovery

Internal components of a hard drive

If your hard drive has crashed, failed, is clicking, grinding, or malfunctioning, we strongly recommend that you turn it off, now! To prevent permanent loss of your data, you should only let professionally trained data recovery technicians work on your hard drive or RAID system.

Over 15 years successfully recovering data from single hard drive PCs and servers to complex, multi-drive RAID arrays, including Dell, HP, IBM, Compaq, Gateway Servers and operating systems, Microsoft SQL server and Exchange server. Our proven hard drive recovery methods, state-of-the-art equipment and cutting-edge utilities enable our data recovery engineers to recover your files as quickly as possible.

(Recovering Your Data)
Hard Drive Manufacturers

Dis-assembly of your hard drive may be required in order for our data recovery technicians to analyze and diagnose the extent of the damage to your hard drive. In a clean room environment, we remove the covers and seals from the hard drive so we can work on, or replace internal components while maintaining most manufacturers’ warranties.

We recover data from all computer systems including: laptop, notebook and desktop hard drives. We recover and rebuild data from hardware and software RAID: 0, 1, 5, 50, 10 and most RAID variants. Some of the most common include.

Recovering Your Data

We begin by identifying and replacing faulty internal parts like heads, re-writing firmware, performing platter swaps, recalibrating and realigning the file structures and restore as much of your data as possible.

Hard drives that are clicking, or making unusual sounds, go directly to the clean room bench where the PCB controller, heads and platter surfaces are checked and tested for scratches, scoring, correct calibration, ohm readings and failed chips.

ROM chips and firmware are checked. The spindle motor is tested for proper rotation, speed, alignment and frozen or damaged bearings. Servo mechanisms that identify the parameters and structure of the hard drive are tested to determine whether they have been damaged or overwritten. Faulty parts are replaced and correct firmware is loaded. Once your hard drive is brought to a state of readiness a sector-by-sector image is created. After the imaging process is complete your data is recovered, your critical files are checked for integrity and your data is saved to a new 80GB or 250GB external hard drive.

Recovery is now complete and your data recovery advisor will provide you with a list of recoverable files for your review and then make payment arrangements and get your recovered files to you. See the data recovery methods ADR uses to recover hard drives.