A Story About “Computer Mice”
A computer company I work for placed an order for computer mice from Japan. After the normal delivery period had elapsed, we contacted the airport to enquire what had happened to the consignment. The official in charge said that it was nowhere to be found and should be reported as missing. Some time later the official contacted us to say that the package had been found. When we asked where it had been, he replied sheepishly, “In quarantine.”
With today’s technology, it is easy for the average computer user to be clueless when it comes to the terminology and lingo of “geeks” and “professionals”. Even a person who considers themselves savvy in the dialects of computers and malfunctions, can find themselves baffled when their hard drive goes down and someone on the other end of their phone tells them, “The hard drive head crashed and is smoking. We will have to replace platters, actuators, and fix any other damage to the OS, before we can recover the data on your hard drive.”
So, just what is data recovery? What does it do? What does it mean? In essence, data recovery is having a professional company be able to use software, as well as use manual techniques to get into a hard drive and repair the damage it has sustained, in order to retrieve any and all data off of it. Professional data recovery companies are specialists in their field—it’s what they do every single day. When it comes to extracting data off of a bad hard drive, a person really should go straight to a professional data recovery company rather than a friend, computer shop, or DIY software. Computer repair shops deal specifically with hardware issues, replacing parts of the computer like, RAM, fans, memory, etc. Once there is data loss involved, most computer shops don’t have the right techniques or even know what to do to recover data. They are two completely different fields of expertise that require different types of knowledge.
